Privacy Policy
Last update: 10.02.2026
We (also known as "We", "Us" or "Our") are committed to protecting your personal data and privacy.
This Privacy Policy outlines how we collect and store the information you provide through our website Vertex Gainetra (the "Website").
We uphold the following principles:
To maintain transparency, we collect and process your personal information as follows:
We want to ensure you can make informed decisions about how your Personal Data is used and processed. That's why we've created this resource—to keep you informed through clear communication and transparent practices. We provide relevant information about Personal Data usage through various methods and at appropriate times. If you need specific details, we'll ensure you receive them when required. We're happy to answer any questions and provide clarifications on how your data is handled, including any legal limitations that may apply. Please reach out to us at: info@vertex-gainetra.com
Your personal data will be used solely for the purposes outlined in this Policy.
Personal Data may be processed by Us for various purposes, including providing the website and Services, connecting you with third-party trading platforms, improving the site, protecting our rights and interests, maintaining and delivering the Services, meeting regulatory and legal requirements, and conducting administrative and business activities. We also process Personal Data to better understand your preferences and needs.
To use essential tools that protect your rights regarding personal data:
To help you exercise your rights, we have dedicated resources available. Please contact us at any time to request access to your personal data. We can modify or delete your information, cease using it for specific or general purposes, or transfer it to you or a third party. We're committed to fulfilling your requests promptly.
Protect Your Personal Information
While we cannot guarantee absolute security of your Personal Data, we are committed to employing comprehensive methods and techniques to protect it. Our Privacy and Security Policy provides full details on how we safeguard your information.
1. The Scope?
This policy outlines the types of personal data Vertex Gainetra collects from individuals and how we process, share, and protect it. Personal data refers to information relating to an identified or identifiable individual—someone who can be directly identified or recognised through a combination of information we hold or can access. We define "processing" as any operation involving personal data, including collection, management, structuring, and storage. Our services are intended for general audiences and are not designed for anyone under 18 years of age. We do not knowingly collect information from minors or permit them to use our services. Should we become aware of any personal data belonging to children, we will delete it promptly.
2. What Personal Data Do We Hold About You?
When you access our services and channels or visit our website, we collect your Personal Data. We may request this information directly from you in certain instances, or we may gather it by analysing your use of our Services and channels, as well as through information received from our third-party partners.
3. You are not required to disclose personal information to the company, and there are no consequences for declining to do so.
While you're not required to provide us with personal data, there may be circumstances where doing so is necessary. Without certain information, we may be unable to deliver our services or allow you to access the website.
4. What Personal Data Do We Collect? When you visit our website, we gather the following personal information:
This includes information about your online activity log, traffic data (including IP address, access date, access time, and browser type), language preferences, software crash logs, and device information. The information collected is not personally identifiable and cannot be used to identify you.
Personal Data We Receive from You: any personal data you voluntarily provide when you connect with a third-party online trading platform through us.
Personal Information You Provide to Third-Party Platforms to Facilitate Trading: this includes your full name, address, phone number, and email address.
5. Legal Basis and Reasons for Processing Personal Data
Your Personal Data is processed by Vertex Gainetra for the purposes outlined in this section and in accordance with the applicable legal basis.
The Company cannot process your Personal Data without a valid legal basis. The legal grounds that permit Vertex Gainetra to process your Personal Data are as follows:
- You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information through the Website so that we can transfer it to a third-party trading platform.
- The Company or a third party may process your information to pursue their legitimate interests, such as improving our Services or defending legal claims.
- Processing must comply with legal requirements.
Get in touch with us via email for more information about how we process and protect your legitimate interests.
Below is a summary of the reasons and legal bases we may use to process your personal data.
Scope
Legal Basis
We may share your personal information with third-party service providers when you request access to digital trading services.
You have consented to the processing of your personal data for one or more specified purposes.
2. To address your requests, questions or concerns
We collect your Personal Data to assist you with any enquiries you may have about our Services.
We process your data based on the legitimate interests of the Company or a third party.
3. To comply with legal obligations, we process your Personal Data to meet any administrative, judicial, or legal requirements.
To meet our legal obligations, we require this information to be processed.
4. To Enhance Our Services
We may use your Personal Data to improve and enhance our Services. This includes analysing crash reports and malfunction data collected in relation to the Services.
We may process your data where it is necessary to serve the legitimate interests of the Company or a third party.
5. To prevent fraud and misuse of our services
We process data to protect the legitimate interests of the Company or a third party.
6. To perform and manage actions in accordance with the requirements of Our Services
This includes back-office operations, business development initiatives, strategic planning, and governance oversight.
We need to process personal data to protect the legitimate interests of the Company or a third party.
7. To conduct analysis, such as statistical analysis
We use various analytical techniques, including statistical methods, to inform our decision-making on different matters.
The Company or a third party may need to process your information to pursue legitimate business interests.
8. To protect our assets, rights, and interests—as well as those of third parties—we may process Personal Data to establish and defend legal claims, in accordance with applicable laws, regulations, agreements, and our terms and policies.
We may process your information when it is necessary to serve the legitimate interests of Vertex Gainetra or a third party.
6. Disclosure of Personal Data to Third Parties
The Company may share your Personal Data with third-party service providers, such as hosting and storage providers, to support our operations, as well as to analyse user experiences and IP address information.
At your request, we can share your Personal Data with third-party trading platforms. Your Personal Data will be provided to these platforms in accordance with their own privacy policies, and may be shared with multiple trading platforms.
The Company may also share Personal Data with related entities and business partners to help us enhance and improve our products and services.
We may disclose your Personal Data to regulatory authorities, local agencies, or other official bodies when necessary to protect the rights or assets of third parties.
Additionally, we may share your Personal Data with potential investors, buyers, lenders, or other entities within our group of companies in connection with business transactions, including asset transfers, sales, mergers, restructuring, consolidations, or insolvency proceedings involving the Company or any group entity.
7. Third-Party Cookies and Services
Third-party services, such as advertising and analytics providers, may be used on our website. These companies may also use cookies or similar technologies. Cookies are small text files placed on your device when you visit our website. We use cookies to gather information about your preferences and browsing habits, which helps us improve your user experience, remember your settings, and personalise the products and services we offer. Cookies are also used for statistical and analytics purposes. We use two main types of cookies. Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device for a longer period and help us recognise you as a returning user, allowing you to access the website more conveniently.
Types of Cookies:
They may be used by us according to their intended purpose:
The type of cookie
Cookies are essential for this website to function properly
Scope
These cookies are essential for accessing the features you've requested and navigating our website. They enable your device to download and stream data, allowing you to explore our site, use its features, and revisit previously viewed pages. We use cookies to deliver the information, products, and services you've asked for.
Additional Information
Cookies collect Personal Data, such as your username and last login date, to confirm that you are logged in to the site. These cookies are automatically erased when you close your web browser (session cookies).
The type of cookie
Functionality Cookies
Scope
Cookies help us recognise you when you visit our site and remember your preferences for a better experience.
Additional Information
Cookies collect personal data, such as your username and last login date, to confirm that you're logged in to our site. These are automatically erased when you close your web browser (session cookies).
The type of cookie
Cookies for performance
Scope
We use cookies to collect performance data and analyse how our website is used, which helps us improve your experience.
Additional Information
Cookies store anonymous data that isn't linked to any identifiable individual. Some cookies are cleared when you close your browser, whilst others remain valid indefinitely.
Cookies are blocked or removed
To block or remove cookies, you'll need to adjust your browser settings. Below are links to guide you through the process for some of the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, please note that certain features or the entire website may not function as expected if this occurs.
ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of Your Personal Data
The Company retains your Personal Data for as long as necessary to fulfil the purpose outlined in this Policy, or for longer periods as required by applicable law, regulations, and orders.
We share your information with third-party trading platforms for an initial 12-month period. With your consent, we will continue sharing your data for a further 12 months.
We regularly review retained Personal Data to confirm it is still required.
9. Transfers of Personal Information to Third Countries or International Organisations
Your personal information may be transferred to other countries or international organisations. Vertex Gainetra takes all necessary steps to protect your personal data and ensure that you can exercise your rights and access effective legal remedies. These protections and safeguards are available to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides adequate protection for Personal Data transfers under Article 45(3) of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
- Data transfers were conducted in accordance with the Standard Contractual Clauses adopted by the EU Commission under Article 46(2)(c) of the GDPR. You can review the EU Commission's approved clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide detailed information about the security measures it implements to protect your Personal Data when transferred to third-party countries or international organisations. Please contact us at info@wealthwaydigital.uk for further details.
10. Security of Personal Data
We have implemented appropriate organisational and technical safeguards to protect your Personal Data, including measures to prevent accidental or unlawful destruction, loss, or alteration. We cannot guarantee that Personal Data will remain secure without any errors. We are not liable for any indirect, incidental, or consequential damages arising from the use or disclosure of Personal Data, including those resulting from transmission errors, unauthorised third-party access, or other circumstances beyond our control. We may be legally required to disclose Personal Data to third parties, such as public authorities, where obliged by law or other circumstances beyond our control. In such cases, we cannot control how third parties secure your Personal Data. Data transmission over the internet cannot be guaranteed as completely secure. The Company cannot ensure the security of Personal Data you transmit to us through online channels.
Hyperlinks to Third-Party Websites
Our website contains links to third-party websites and applications that operate independently of the Company. We do not oversee these platforms and are not responsible for how they collect or process your Personal Data. This Privacy Policy does not apply to your activities on such external sites or apps.
Before accessing or using any third-party website or application, we recommend reviewing their privacy policies to understand their data practices. Please exercise caution when sharing your Personal Data with these external platforms.
12. Changes to This Policy
Before visiting any third-party websites or apps, we recommend that you review their privacy policies to ensure you're comfortable with how they handle your information. Please exercise caution when sharing any Personal Data with these external platforms.
Your Rights Regarding Your Personal Information
You are entitled to request that we verify the accuracy of your Personal Data, rectify any inaccuracies, and delete Personal Data that we no longer require. You may also request restrictions on how your personal information is processed.
If you are an EEA resident, please refer to this page:
These rights apply to the information you provide in relation to your Personal Data. You may exercise these rights by emailing us at the address below.
Access rights
You have the right to confirm whether we are processing your Personal Data and to access that data. The Company will provide an electronic copy of your Personal Data at no charge. Additional copies may be subject to a reasonable fee. Data will be provided electronically upon request.
Your right to access Personal Data cannot override the rights and freedoms of others. If granting access would prejudice another person's rights or freedoms, the Company may refuse or limit your request.
Right to rectification
You have the right to request that any inaccurate or incomplete Personal Data concerning you be corrected, taking into account the purpose of processing.
Right to erasure
You may request deletion of your Personal Data in the following circumstances: (a) the data is no longer needed for the purpose for which it was collected; (b) you withdraw your consent and there is no other legal basis for processing; (c) you object to processing based on legitimate interests; (d) the data has been unlawfully processed; or (e) the data must be deleted to comply with a legal obligation.
This right does not apply if processing is necessary to (a) fulfil a legal obligation under European Union or Member State law, or (b) establish, exercise or defend legal claims.
Processing restrictions
If you have concerns about the accuracy of your Personal Data, you may request that the Company limit how we process it.
Where processing is restricted, your Personal Data may only be retained with your consent, or to establish, exercise or defend legal rights, protect another person's rights, or for reasons of substantial public interest within the European Union or a Member State.
Right to data portability
If processing is carried out by automated means and is based on your consent or a contract you have entered into, you have the right to obtain and reuse your Personal Data from the Company.
You may request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure or the rights and freedoms of others.
Right to object
You have the right at any time to object to processing of your Personal Data based on legitimate interests pursued by the Company or a third party, including profiling based on such interests. If we can demonstrate compelling legitimate grounds for processing that outweigh your rights, freedoms or interests, we may continue processing.
You also have the right to object to the processing of your Personal Data for direct marketing purposes at any time.
Right to withdraw consent
You may withdraw your consent to the processing of your Personal Data at any time. This will not affect the lawfulness of processing carried out before your withdrawal.
You have the right to lodge a complaint with your supervisory authority.
You may file a complaint with a supervisory authority in your Member State responsible for protecting fundamental rights in relation to Personal Data processing within the European Union.
European Union and Member State laws may limit the rights described in this section.
We will provide the information you request regarding your rights within one month of receiving your request. This timeframe may be extended by up to two months if necessary, depending on the complexity and volume of your requests. We will notify you of any extension and the reasons within one month of receipt.
Information provided in response to your rights requests will be free of charge, unless your request is unfounded, excessive or repetitive. In such cases, we may charge a reasonable fee to cover administrative costs, or decline to respond.
If we have doubts about your identity, the Company may request additional information to verify it.